Closing the loop of products and materials in Product Service Systems (PSS) can be approached by designers in several ways. One promising strategy is to invoke a greater sense of ownership of the products and materials that are used within a PSS. To develop and evaluate a design tool in the context of PSS, our case study focused on a bicycle sharing service. The central question was whether and how designers can be supported with a design tool, based on psychological ownership, to involve users in closing the loop activities. We developed a PSS design tool based on psychological ownership literature and implemented it in a range of design iterations. This resulted in ten design proposals and two implemented design interventions. To evaluate the design tool, 42 project members were interviewed about their design process. The design interventions were evaluated through site visits, an interview with the bicycle repairer responsible, and nine users of the bicycle service. We conclude that a psychological ownership-based design tool shows potential to contribute to closing the resource loop by allowing end users and service provider of PSS to collaborate on repair and maintenance activities. Our evaluation resulted in suggestions for revising the psychological ownership design tool, including adding ‘Giving Feedback’ to the list of affordances, prioritizing ‘Enabling’ and ‘Simplification’ over others and recognize a reciprocal relationship between service provider and service user when closing the loop activities.
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The capacity to guide the evolution and creation of new products (manufactured goods or services) is crucial for the enterprise's profitability. Hence, enterprises have acquired the capacity to manage the future of their product portfolio. However, companies that offer a combination of manufactured goods and services as an integrated system or a Product-Service System confront challenging conditions to maintain or increase their market share due to the complex relationship between manufacturing and service production systems. The complexity of a PSS makes it challenging to adapt its physical products to new customer requirements, satisfy new standards, or develop/adopt new technologies because any modification in one part of the system will undoubtedly affect the other. Therefore, it is necessary to propose an approach for managing the development process of a PSS from a broad perspective. The approach presented in this article combines the advantages of the Business Model Canvas to define the crucial functions of a business model with the service blueprinting capacity to represent service processes. The proposal describes a five stages methodology: Conceptualization, Business Model Design, Product-Service System (PSS) Scenarios, Blueprint design, and Validation. The methodology helps the analysis of a PSS from three perspectives: product, use, and result, which are the typical PSS scenarios. A case study applied to a company that distributes purified water is helpful to illustrate the methodology. Finally, the methodology includes some aspects that favor implementing creative and dynamic business models, emphasizing the constant changes in the evolution of products and services.
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ObjectiveTo evaluate the effectiveness of psychosomatic therapy versus care as usual in primary care for patients with persistent somatic symptoms (PSS).MethodsWe conducted a pragmatic, two-armed, randomised controlled trial among primary care patients with PSS in the Netherlands that included 39 general practices and 34 psychosomatic therapists. The intervention, psychosomatic therapy, consisted of 6–12 sessions delivered by specialised exercise- and physiotherapists. Primary outcome measure: patient's level of functioning. Secondary outcomes: severity of physical and psychosocial symptoms, health-related quality of life, health-related anxiety, illness behaviour and number of GP contacts.ResultsCompared to usual care (n = 85), the intervention group (n = 84) showed no improvement in patient's level of functioning (mean difference − 0.50 [95% CI -1.10 to 0.10]; p = .10), and improvement in health-related anxiety (mean difference − 1.93 [95% CI -3.81 to −0.04]; p = .045), over 12 months. At 5-month follow-up, we found improvement in physical functioning, somatisation, and health-related anxiety. The 12-month follow-up revealed no therapy effects. Subgroup analyses showed an overall effect in patient's level of functioning for the group with moderate PSS (mean difference − 0.91 [95% CI -1.78 to −0.03]; p = .042). In the year after the end of therapy, the number of GP contacts did not differ significantly between the two groups.ConclusionWe only found effects on some secondary outcome measures, and on our primary outcome measure especially in patients with moderate PSS, the psychosomatic therapy appears promising for further study.Trial registration: the trial is registered in the Netherlands Trial Registry, https://trialsearch.who.int/Trial2.aspx?TrialID=NTR7356 under ID NTR7356.
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Diverse partijen, zowel marktpartijen als kennisinstellingen, gaan in 2020 samenwerken in een pilot om te toetsen in hoeverre zij de plant kardoen (familie van de artisjok distel) in haar volle potentieel kunnen gebruiken voor diverse commerciële doeleinden, zoals bloemen, voedsel, composiet en een lamp. Er wordt in deze pilot onderzoek gedaan naar: - Gebruik van reststromen als bodemverbeteraar - Teelt van kardoen - Verwerking van kardoen
Het ‘Living Lab, Eerst een Thuis’ van gemeente Utrecht en regiogemeenten geeft dakloze mensen directe toegang tot stabiele huisvesting met ambulante begeleiding. De Hogeschool Utrecht voert actieonderzoek uit. We achterhalen kritische succes- en faalfactoren bij huisvesting, begeleiding en landen in de wijk en zorgen ervoor dat we tussentijds samen kunnen leren en experimenteren. Doel Door dit project krijgen we inzicht in wat werkt bij het huisvesten, begeleiden en helpen landen in de wijk van dakloze mensen. Daarmee willen we de kans op duurzaam herstel van de bewoners vergroten. Leergang Housing First Housing First is bekend als model en systeemaanpak voor het beëindigen van dakloosheid. Wil je weten waar dit precies over gaat? Ben je benieuwd naar wat er bij de implementatie en doorontwikkeling komt kijken? Wil jij met Housing First een effectieve bijdrage leveren aan het beëindigen van dakloosheid? Meld je dan aan voor onze nieuwe Leergang Housing First die in januari '23 van start gaat en wordt verzorgd door Housing First Nederland en Hogeschool Utrecht. Resultaten Inzicht in de kritische succes- en faalfactoren op de thema’s begeleiding, huisvesting en landen in de wijk; Het vergroten van de kans op duurzaam herstel van mensen die na een periode van dakloosheid weer zelfstandig gaan wonen. Looptijd 01 april 2021 - 31 augustus 2023 Aanpak We organiseren groepssessies met bewoners, begeleiders en ketenpartners bij de verschillende projecten die onder het Living Lab vallen. Daarbij kijken wat goed gaat en wat beter kan en vertalen we de opgehaalde informatie naar interventies of actiepunten.
Het ‘Living Lab, Eerst een Thuis’ van gemeente Utrecht en regiogemeenten geeft dakloze mensen directe toegang tot stabiele huisvesting met ambulante begeleiding. De Hogeschool Utrecht voert actieonderzoek uit. We achterhalen kritische succes- en faalfactoren bij huisvesting, begeleiding en landen in de wijk en zorgen ervoor dat we tussentijds samen kunnen leren en experimenteren.
