De getallen liegen er niet om: ongeveer een kwart van de Nederlanders heeft beperkte gezondheidsvaardigheden. Dat houdt in dat deze mensen moeite hebben om medische informatie te vinden, te begrijpen en toe te passen. De gevolgen zijn groot: meer ziekenhuisopnames, een slechtere algemene gezondheid en zelfs een hogere mortaliteit. Toch staan we er in de spreekkamer niet vaak bij stil. Wat is onze blinde vlek en wat kunnen we eraan doen?
DOCUMENT
Bijna 60 procent van de ouderen heeft beperkte gezondheidsvaardigheden. Fysiotherpeuten hadden de vraag: Welke communicatiestrategieën en tools kunnen (verder) worden ontwikkeld, geëvalueerd en geïmplementeerd in de fysiotherapeutische behandeling voor patiënten met chronische aandoeningen en beperkte gezondheidsvaardigheden, waaronder ouderen?. Om antwoord te geven op deze vraag werden drie methoden gebruikt: een scoping review, design-based research en een feasibility studie. Hieruit kwam een overzicht van bestaande communicatiemiddelen. Hiermee zijn een toolbox met communicatiemiddelen en een training ontwikkeld met een goede bruikbaarheid en acceptatie.
DOCUMENT
Dit onderzoek is een exploratief onderzoek naar welke aspecten van belang zijn bij het interpreteren en begrijpen van hedendaagse informatiebronnen door mensen met beperkte basisvaardigheden.
DOCUMENT
OBJECTIVE: To provide an overview of available strategies and tools that support physiotherapists to recognise patients with LHL and to adapt the physiotherapeutic communication during the diagnostic phase.METHODS: PubMed, Embase, CINAHL and PsycINFO were searched for publications appearing between 2000 and June 2024. Additional grey literature was searched up till October 2022. Studies were included if they described strategies and tools aimed at supporting communication with patients with Limited Health Literacy in physiotherapy. Exclusion criteria focusing on general health literacy prevalence, behavioural interventions, or basic communication training.RESULTS: Out of the 9960 unique studies identified by our literature searches, 314 full-text studies were assessed and 98 met the inclusion criteria. The data on strategies and tools were extracted into the following six categories: verbal communication (n = 3), written communication (n = 34), digital device (n = 9), questionnaire (n=19), interpreter (n = 22), and other media (n = 2). Within these categories, tools and strategies were further classified based on the communication aims. Some tools and strategies were uncategorisable.CONCLUSION: While various strategies and tools exist for recognising patients with limited Health Literacy, they are often generic and not tailored to the physiotherapeutic context. This scoping review identifies a gab in physiotherapeutic approaches, particularly on those that go beyond information provision.PRACTICE IMPLICATIONS: To improve communication in physiotherapy practice, there is a need for the development of tailored strategies and tools that reflect the specific dynamic of the physiotherapeutic process. We recommend engaging in design-based research that involves both patient and physiotherapist to co-create tools and strategies. In the meantime, physiotherapists are advised to use general communication strategies and tools and refer to our resources to select tools that best align with their specific goals.
DOCUMENT
DOCUMENT
Background: Shared decision-making is one key element of interprofessional collaboration. Communication is often considered to be the main reason for inefficient or ineffective collaboration. Little is known about group dynamics in the process of shared decision-making in a team with professionals, including the patient or their parent. This study aimed to evaluate just that. Methods: Simulation-based training was provided for groups of medical and allied health profession students from universities across the globe. In an overt ethnographic research design, passive observations were made to ensure careful observations and accurate reporting. The training offered the context to directly experience the behaviors and interactions of a group of people. Results: Overall, 39 different goals were defined in different orders of prioritizing and with different time frames or intervention ideas. Shared decision-making was lacking, and groups chose to convince the parents when a conflict arose. Group dynamics made parents verbally agree with professionals, although their non-verbal communication was not in congruence with that. Conclusions: The outcome and goalsetting of an interprofessional meeting are highly influenced by group dynamics. The vision, structure, process, and results of the meeting are affected by multiple inter- or intrapersonal factors.
DOCUMENT
Vraag een fysiotherapeut naar allochtone patiënten en de kans is groot dat er een anekdote volgt over communicatieproblemen wegens taalbarrières of cultuurverschillen zoals het anders presenteren van klachten: ‘Alles pijn, u helpen.’ Maar zijn het wel deze punten die voor problemen zorgen of spelen er andere zaken?
DOCUMENT
ObjectiveWe designed a Patient and Family Participation Education Program (PFEP) with the aim of fostering a positive attitude and enhancing the competencies of hospital nurses required for effective patient and family participation in care.MethodsIn a Dutch university hospital, we conducted a before-after study. The PFEP comprising three courses: family conversation, supporting shared decision-making, and health literacy. We assessed nursing attitudes using the FINC-NA questionnaire and competencies with a separate questionnaire before and three months after the program. Changes in attitudes and competencies were analyzed using regression analysis.ResultsTwenty-two nurses participated in the education group, and 58 participated as controls.After three months, the change scores for the education group were statistically significantly higher on the total attitude score (FINC-NA) compared to the control group. Moreover, in six out of twelve competencies, the education group demonstrated significantly higher scores than the control group.ConclusionThe educational program appeared effective in promoting nurses' attitudes and feelings of competencies towards patient and family-centered care.InnovationA blended education program focusing on patient and family has potential value for implementation in hospital care settings, especially for hospitals aiming to cultivate a more patient- and family-centered environment.
DOCUMENT
In het project wordt onderzocht hoe patiënten met een chronische ziekte en beperkte gezondheidsvaardigheden kunnen worden ondersteund bij hun medicatie-zelfmanagement.
