"In recent years, the former Dutch welfare state has been transformed into a participation society [1]. As support from the government decreases, citizens are increasingly expected to be self-managing. Since not everyone is able to be self-managing, there is an increasing demand for help offered by volunteers. Although the number of volunteers in the Netherlands is relatively stable, the amount of time per volunteer has decreased over the past couple of years [2]. Most volunteers traditionally come from the wealthier, more educated segment of society and are likely to be female, married with children, 50+, and active in religion [3, 4]. In order to meet the increasing demand for volunteers, either the amount of time spent per volunteer should be increased, or new groups of volunteers should be attracted. The Dutch foundation “Possible Today” started an initiative aimed at motivating (potential) volunteers: Social Credits for Volunteers. This is digital platform, based on block chain technology, connects volunteers with projects. The platform uses a digital currency -Social Credits- to appreciate and reward the efforts of volunteers. The currency can be exchanged for discounts or other value, offered by organizations and stores that feel involved with the community. An important feature of this system is the opportunity for volunteers to draft a social curriculum vitae. The aim of this study is to generate recommendations for Possible Foundation about how the Social Credits Platform should be designed and deployed in order to persuade (potential) volunteers to spend (more) hours on volunteering. Therefore, the following research question is answered: ‘What motives, desires and barriers traditional and less traditional volunteers have in regard to appreciation and reward for volunteering?’"
DOCUMENT
Expectations are high for digital technologies to address sustainability related challenges. While research into such applications and the twin transformation is growing rapidly, insights in the actual daily practices of digital sustainability within organizations is lacking. This is problematic as the contributions of digital tools to sustainability goals gain shape in organizational practices. To bridge this gap, we develop a theoretical perspective on digital sustainability practices based on practice theory, with an emphasis on the concept of sociomateriality. We argue that connecting meanings related to sustainability with digital technologies is essential to establish beneficial practices. Next, we contend that the meaning of sustainability is contextspecific, which calls for a local meaning making process. Based on our theoretical exploration we develop an empirical research agenda.
MULTIFILE
De inzet van blended care in de zorg neemt toe. Hierbij wordt fysieke begeleiding (face-to-face) met persoonlijke aandacht door een zorgprofessional afgewisseld met digitale zorg in de vorm van een platform of mobiele applicatie (eHealth). De digitale zorg versterkt de mogelijkheden van cliënten om in hun eigen omgeving te werken aan gezondheidsdoelen en handvatten tijdens de face-to-face momenten. Een specifieke groep die baat kan hebben bij blended care zijn ouderen die na revalidatie in de geriatrische revalidatiezorg (GRZ) thuis verder revalideren. Focus op zowel bewegen (door fysio- en oefentherapeut) en voedingsgedrag (door diëtist) is hierbij essentieel. Echter, na een intensieve zorgperiode tijdens hun opname wordt revalidatie veelal thuis afgeschaald en overgenomen door een ambulant begeleidingstraject of de eerste lijn. Een groot gedeelte van de ouderen ervaart een terugval in fysiek functioneren en zelfredzaamheid bij thuiskomt en heeft baat bij intensieve zorg omtrent voeding en beweging. Een blended interventie die gezond beweeg- en voedingsgedrag combineert biedt kansen. Hierbij is maatwerk voor deze kwetsbare ouderen vereist. Ambulante en eerste lijn diëtisten, fysio- en oefentherapeuten erkennen de meerwaarde van blended care maar missen handvatten en kennis over hoe blended-care ingezet kan worden bij kwetsbare ouderen. Het doel van het huidige project is ouderen én hun behandelaren te ondersteunen bij het optimaliseren van fysiek functioneren in de thuissituatie, door een blended voeding- en beweegprogramma te ontwikkelen en te testen in de praktijk. Ouderen, professionals en ICT-professionals worden betrokken in verschillende co-creatie sessies om gebruikersbehoefte, acceptatie en technische eisen te verkennen als mede inhoudelijke eisen zoals verhouding face-to-face en online. In samenspraak met gebruikers wordt de blended BITE-IT interventie ontwikkeld op basis van een bestaand platform, waarbij ook gekeken wordt naar het gebruik van bestaande en succesvolle applicaties. De BITE-IT interventie wordt uitgebreid getoetst op haalbaarheid en eerste effectiviteit in de praktijk.
The focus of this project is on improving the resilience of hospitality Small and Medium Enterprises (SMEs) by enabling them to take advantage of digitalization tools and data analytics in particular. Hospitality SMEs play an important role in their local community but are vulnerable to shifts in demand. Due to a lack of resources (time, finance, and sometimes knowledge), they do not have sufficient access to data analytics tools that are typically available to larger organizations. The purpose of this project is therefore to develop a prototype infrastructure or ecosystem showcasing how Dutch hospitality SMEs can develop their data analytic capability in such a way that they increase their resilience to shifts in demand. The one year exploration period will be used to assess the feasibility of such an infrastructure and will address technological aspects (e.g. kind of technological platform), process aspects (e.g. prerequisites for collaboration such as confidentiality and safety of data), knowledge aspects (e.g. what knowledge of data analytics do SMEs need and through what medium), and organizational aspects (what kind of cooperation form is necessary and how should it be financed).
The focus of this project is on improving the resilience of hospitality Small and Medium Enterprises (SMEs) by enabling them to take advantage of digitalization tools and data analytics in particular. Hospitality SMEs play an important role in their local community but are vulnerable to shifts in demand. Due to a lack of resources (time, finance, and sometimes knowledge), they do not have sufficient access to data analytics tools that are typically available to larger organizations. The purpose of this project is therefore to develop a prototype infrastructure or ecosystem showcasing how Dutch hospitality SMEs can develop their data analytic capability in such a way that they increase their resilience to shifts in demand. The one year exploration period will be used to assess the feasibility of such an infrastructure and will address technological aspects (e.g. kind of technological platform), process aspects (e.g. prerequisites for collaboration such as confidentiality and safety of data), knowledge aspects (e.g. what knowledge of data analytics do SMEs need and through what medium), and organizational aspects (what kind of cooperation form is necessary and how should it be financed).Societal issueIn the Netherlands, hospitality SMEs such as hotels play an important role in local communities, providing employment opportunities, supporting financially or otherwise local social activities and sports teams (Panteia, 2023). Nevertheless, due to their high fixed cost / low variable business model, hospitality SMEs are vulnerable to shifts in consumer demand (Kokkinou, Mitas, et al., 2023; Koninklijke Horeca Nederland, 2023). This risk could be partially mitigated by using data analytics, to gain visibility over demand, and make data-driven decisions regarding allocation of marketing resources, pricing, procurement, etc…. However, this requires investments in technology, processes, and training that are oftentimes (financially) inaccessible to these small SMEs.Benefit for societyThe proposed study touches upon several key enabling technologies First, key enabling technology participation and co-creation lies at the center of this proposal. The premise is that regional hospitality SMEs can achieve more by combining their knowledge and resources. The proposed project therefore aims to give diverse stakeholders the means and opportunity to collaborate, learn from each other, and work together on a prototype collaboration. The proposed study thereby also contributes to developing knowledge with and for entrepreneurs and to digitalization of the tourism and hospitality sector.Collaborative partnersHZ University of Applied Sciences, Hotel Hulst, Hotel/Restaurant de Belgische Loodsensociëteit, Hotel Zilt, DM Hotels, Hotel Charley's, Juyo Analytics, Impuls Zeeland.
