The current Covid-19 pandemic has underlined the importance of urban public spaces in achieving health and social well-being (Dobson, 2021; Poortinga et al., 2021), prompting policymakers and urban planners to rethink their approach to the design of these spaces. They now propagate adapting urban public spaces more directly to human needs (Suurenbroek et al., 2019), often at a neighbourhood level, while also embracing a more-than-human perspective that includes the well-being of the natural ecosystem at large (Maller, 2020; Houston et al., 2018). The latter becomes imperative as other shocks and stressors, such as climate change and biodiversity loss, are impending, straining urban spaces and their residents to show resilience in times of complex challenges. “Learning from Covid-19”, a need emerged for new design approaches for public spaces, contributing both to social and ecological resilience.This paper presents results from the research project "From Prevention to Resilience". It moves beyond merely responding to the pandemic by designing social and physical barriers in public space to prevent the virus from spreading. Instead, it seizes the opportunity to explore how an integrated design approach to public space could contribute to social and ecological resilience (Boon et al., 2021). The project, funded by the Dutch organization for health research and care innovation, is a collaboration between the chairs of Spatial Urban Transformation and Civic Interaction Design (AUAS) and an international partner consortium.This paper builds on our compiled database of design strategies addressing the Covid-crisis, expert sessions with a Community of Practitioners, and interviews with Dutch spatial design firms and municipalities. It first introduces a "Design Framework for Neighbourhood Resilience" and its core concepts. Next, it validates this framework through a research-by-design approach. Spatial and social design agencies applied the framework in real-life design cases in Amsterdam and allowed for its empirical grounding and practice-based development. Ultimately, the paper defines a design framework that builds resilience for the well-being of all urban inhabitants and initiates a dialogue between disciplines to address resilience integrally when designing public spaces and forms of civic engagement.ReferencesBoon, B., Nirschl, M., Gualtieri, G., Suurenbroek, F., & de Waal, M. (2021). Generating and disseminating intermediate-level knowledge on multiple levels of abstraction: An exploratory case in media architecture. Media Architecture Biennale 20, 189–193. https://doi.org/10.1145/3469410.3469430Dobson, J. (2021). Wellbeing and blue‐green space in post‐pandemic cities: Drivers, debates and departures. Geography Compass, 15. https://doi.org/10.1111/gec3.12593Houston, D., Hillier, J., MacCallum, D., Steele, W., & Byrne, J. (2018). Make kin, not cities! Multispecies entanglements and ‘becoming-world’ in planning theory. Planning Theory, 17(2), 190–212. https://doi.org/10.1177/1473095216688042 Maller, C. (2020). Healthy Urban Environments: More-than-Human Theories (1st ed.). Routledge, Taylor & Francis Group. https://www.routledge.com/Healthy-Urban-Environments-More-than-Human-Theories/Maller/p/book/9780367459031Poortinga, W., Bird, N., Hallingberg, B., Phillips, R., & Williams, D. (2021). The role of perceived public and private green space in subjective health and wellbeing during and after the first peak of the COVID-19 outbreak. Landscape and Urban Planning, 211, 104092. https://doi.org/10.1016/j.landurbplan.2021.104092 Suurenbroek, F., Nio, I., & de Waal, M. (2019). Responsive public spaces: exploring the use of interactive technology in the design of public spaces. Hogeschool van Amsterdam, Urban Technology.https://research.hva.nl/en/publications/responsive-public-spaces-exploring-the-use-of-interactive-technol-2
The increasing use of AI in industry and society not only expects but demands that we build human-centred competencies into our AI education programmes. The computing education community needs to adapt, and while the adoption of standalone ethics modules into AI programmes or the inclusion of ethical content into traditional applied AI modules is progressing, it is not enough. To foster student competencies to create AI innovations that respect and support the protection of individual rights and society, a novel ground-up approach is needed. This panel presents on one such approach, the development of a Human-Centred AI Masters (HCAIM) as well as the insights and lessons learned from the process. In particular, we discuss the design decisions that have led to the multi-institutional master’s programme. Moreover, this panel allows for discussion on pedagogical and methodological approaches, content knowledge areas and the delivery of such a novel programme, along with challenges faced, to inform and learn from other educators that are considering developing such programmes.
PurposePhysical stores are increasingly dependent on impulse visits and the impulse purchases of passers-by. Interactive advertising screens in store windows could help retailers increase impulse-visit urges and impulse-buying urges. However, the effects of interactive screens in physical surroundings have not been studied before. Therefore, this study aimed to examine the effect of interactive screens on impulse urges and gain insight into the underlying mechanism that explains the possible effect.Design/methodology/approachAn interactive screen was placed in a store window. Using three field experiments, we studied the effect of interactivity-level (high vs low) on the impulse-visit and impulse-buying urges of passers-by, and the mediating role of self-agency in these effects.FindingsHighly interactive (compared to less interactive) advertising screens in store windows positively affect impulse-visit and impulse-buying urges through self-agency. Retailers can therefore use interactive advertising screens to increase the number of impulse purchases if feelings of self-agency are activated.Originality/valueThis is the first study to examine the extent to which interactive screens in a store window enhance the impulse-visit and impulse-buying urges of passers-by and the mediating factor of these effects. By conducting three field experiments, we achieved a high external validity and managed to share very reliable results owing to the replication of the findings.
Veel Nederlandse bedrijven zijn internationaal actief op het gebied van conversational design en chatbots. Tegen de achtergrond van de goede reputatie die de Nederlandse creatieve industrie heeft, biedt dit mogelijkheden om als Nederlands bedrijfsleven op internationaal niveau een stevige positie te creëren. Dat kan alleen als bedrijfsleven, kennisinstellingen en de overheid met elkaar samenwerken om hiervoor de randvoorwaarden te creëren. Om deze reden heeft de Economic Board Utrecht (EBU) op 31 januari 2018 een verkennende bespreking georganiseerd, met vertegenwoordigers van de Hogeschool Utrecht, de Universiteit Utrecht, Greenberry, ABN AMRO, TamTam en ClickNL. Tijdens deze bespreking is gebleken dat kennisontwikkeling, ontwikkeling van Human Capital en internationale positionering, kansrijke aspecten voor samenwerking zijn. Dit vereist echter wel nadere uitwerking van de onderwerpen én verbreding van het aantal betrokken partijen. Het resultaat waar de indienende partijen naar streven, is het creëren van een robuust samenwerkingsverband (‘The Dutch Chatbot Coalition’): een platform waarin bedrijfsleven en kennisinstellingen investeren in een verdere ontwikkeling van dit segment van de Nederlandse Creatieve Industrie. Logischerwijze vinden binnen dit samenwerkingsverband netwerkactiviteiten plaats en worden onderzoeksaanvragen ontwikkeld, maar ook het ontwikkelen, prototypen en testen van nieuwe concepten kan onderdeel zijn van de samenwerking. Zijn wij in staat om deze samenwerking effectief vorm te geven, dan zou dit een uitstekende basis vormen om Nederland internationaal te positioneren als dé plek waar hoogwaardige kennis en diensten op het gebied van chatbots en conversational design vandaan komen. Om het proces naar de totstandkoming van het platform te kunnen realiseren vraagt de Hogeschool Utrecht, samen met de EBU, Digital Agency Greenberry en CustomerPulse, een subsidie aan voor het organiseren van voorbereidende bijeenkomsten met potentiële partners en een groter evenement waar het platform kan worden gelanceerd.
