De meeste musea hebben te weinig financiële middelen om alles te halen uit de nieuwe media. Zij dreigen daardoor het contact met het publiek te verliezen. De IT-professional, zeggen Ben Kokkeler, Dennis Ringersma en Harry van Vliet, kan het tij keren. Hij kan musea de weg wijzen door onder meer op te treden als innovatiemanager.
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Author Supplied: In the last decades, architecture has emerged as a discipline in the domain of Information Technology (IT). A well-accepted definition of architecture is from ISO/IEC 42010: "The fundamental organization of a system, embodied in its components, their relationships to each other and the environment, and the principles governing its design and evolution." Currently, many levels and types of architecture in the domain of IT have been defined. We have scoped our work to two types of architecture: enterprise architecture and software architecture. IT architecture work is demanding and challenging and includes, inter alia, identifying architectural significant requirements (functional and non-functional), designing and selecting solutions for these requirements, and ensuring that the solutions are implemented according to the architectural design. To reflect on the quality of architecture work, we have taken ISO/IEC 8402 as a starting point. It defines quality as "the totality of characteristics of an entity that bear on its ability to satisfy stated requirements". We consider architecture work to be of high quality, when it is effective; when it answers stated requirements. Although IT Architecture has been introduced in many organizations, the elaboration does not always proceed without problems. In the domain of enterprise architecture, most practices are still in the early stages of maturity with, for example, low scores on the focus areas ‘Development of architecture’ and ‘Monitoring’ (of the implementation activities). In the domain of software architecture, problems of the same kind are observed. For instance, architecture designs are frequently poor and incomplete, while architecture compliance checking is performed in practice on a limited scale only. With our work, we intend to contribute to the advancement of architecture in the domain of IT and the effectiveness of architecture work by means of the development and improvement of supporting instruments and tools. In line with this intention, the main research question of this thesis is: How can the effectiveness of IT architecture work be evaluated and improved?
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In deze aflevering vertellen Eelco Braad en Marieke Veltman over hun onderzoek.
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Suriname werkt aan de groei naar een netwerk-economie. Lector Frans van der Reep (Inholland) vraagt zich af waarom we nog naar India outsourcen. "Men spreekt in Paramaribo Nederlands. Buitengewoon comfortabel. En zelfs qua tijdzonering is deze regio handiger dan India."
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Author supplied, from ACM website: Architectural patterns are a helpful means for designing IT architectures, as they facilitate re-using proven knowledge (good practices) from previous exercises. Furthermore referencing a pattern in an architecture model helps improving the understandability of the model, as it directs to a comprehensive description of the pattern, but does not require to include the full description into the model. In this paper we describe how patterns can be woven into architecture models, focusing on deployment views of the IT infrastructure. Two different modeling approaches, Fundamental Modeling Concepts (FMC) and ArchiMate, are compared based on a real-world case concerning the infrastructure architecture of a large data center. This paper provides practical insights for IT architects from the industry by discussing the practical case and comparing both modeling approaches. Furthermore, it is supposed to intensify the exchange between industry experts and scientific researchers and it should motivate pursuing further research concerning patterns and IT infrastructure models.
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De meeste musea hebben te weinig financiële middelen om alles te halen uit de nieuwe media. Zij dreigen daardoor het contact met het publiek te verliezen. De IT-professional, zeggen Ben Kokkeler, Dennis Ringersma en Harry van Vliet, kan het tij keren. Hij kan musea de weg wijzen door onder meer op te treden als innovatiemanager
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Voor toekomstige professionals is het belangrijk om Adaptieve Expertise (AE) te ontwikkelen. Dit geldt in het bijzonder voor studenten die gaan werken in de IT, waar technieken zich in een razend tempo ontwikkelen. In de Digital Society Hub (DSH) van de Hanzehogeschool Groningen werken studenten, docent-onderzoekers en bedrijven uit de regio samen aan het oplossen van complexe vraagstukken. Deze vraagstukken vragen om innovatieve toepassingen van relatief onbekende technieken; zonder AE van betrokkenen kunnen de vraagstukken niet opgelost worden. Hiermee lijkt de DSH de ideale omgeving om AE te ontwikkelen. Daarom hebben we onderzocht hoe de DSH AE-ontwikkeling bij studenten stimuleert. De resultaten van dat onderzoek illustreren we graag aan de hand van een praktijkvoorbeeld.
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Is IT-governance nu inrichting van de besluitvorming over de informatievoorziening of de inrichting van de besturing van de IT-functie? Moeten we iemand een boek aandoen, waar het centrale begrip niet eenduidig is geformuleerd?
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The complexity of Information Technology (IT) is increasing; so are customer expectations. Consequently it is not easy for especially small and medium enterprises (SMEs) to keep track of all IT-developments, let alone leverage them in business operations with the aim to satisfy increasingly demanding customers. This also holds for the health care sector. This research is focussed on first line health care, and deals with the following research question; ‘which IT capabilities do SMEs within the first line health care sector need to have at their disposal in order to reach Business/IT-Alignment (BITA) maturity?’ Using the best practices ITIL, ASL and BiSL (cf. Bon, et al. 2007), IT capabilities are formulated. Based on the theory of Luftman (2000) business/IT-alignment and maturity is measured. Quantitative research of 123 first line health care SMEs in the Netherlands, confirms a moderate to strong correlation between the IT capability constructs ‘Organisation’, ‘Processes’, ‘Knowledge’ and ‘People’ on the one hand, and BITA maturity on the other. The results indicate that SMEs within the first line health care sector should invest in IT capabilities related to the enterprise's ‘Organisation’ and ‘Processes’ to strive for increased business and IT maturity.
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For IT services companies, delivering high quality IT services is of eminent importance. IT service quality drives customer satisfaction, which in its turn drives firm performance. It is this link that is addressed in this paper: How can the performance of customer service delivery teams be improved, when looked upon from the perspective of firm performance? Based on the literature on excellent performing organizations, we apply the concepts that, according to Collins (2001), drove the development of 'good' companies to 'great' companies to a case study of an under performing service delivery team that developed into an excellent performing service delivery team. The lessons from this study were that most of the drivers behind the performance improvement of this team were in fact 'soft' factors that concerned the human side of the team more than the organizational, procedural or structural measures.
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