From the article: With increasing investments in business rules management (BRM), organizations are searching for ways to value and benchmark their processes to elicitate, design, accept, deploy and execute business rules. To realize valuation and benchmarking of previously mentioned processes, organizations must be aware that performance measurement is essential, and of equal importance, which performance indicators to apply to the performance measurement processes. However, scientific research on BRM, in general, is limited and research that focuses on BRM in combination with performance indicators is nascent. The purpose of this paper is to define performance indicators for previously mentioned BRM processes. We conducted a three round focus group and three round Delphi Study which led to the identification of 14 performance indicators. Presented results provide a grounded basis from which further, empirical, research on performance indicators for BRM can be explored.
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Over the past 10 years, different types of financing have become available in the Netherlands. It is now possible to combine bank loans, crowdfunding loans and risk capital. Moreover, fintech applications lower the threshold for applications and reduce response times from weeks to just days or even hours. Fraser, Bhaumik and Wright (2015) point out there is a lack of knowledge of the cognitive process involved in selecting SME financing. This paper looks into the selection process financial advisers use, against the backdrop of the growing range of funding possibilities. To assess this process, we try to understand dominant habits and related heuristics. Within our explorative study, 19 experienced and independent SME financial advisers were interviewed. The questions address their knowledge, skills, experiences and choices in the selection process on the financing or refinancing of working capital and growth. Taking a grounded theoretical approach, we use Atlas TI to label all answers and statements step by step. The findings suggest a strong bias of decision-making towards the more traditional banking products. Yet advisers state they are aware of, and familiar with, other solutions. We have also found that fintech solutions are hardly used to prepare financing solutions up front. Financial advisers estimate the likelihood of acceptance by a few financial providers they know well within their personal network. We suggest that there is a behavioural approach to financing in the day-to-day decisions made by financial advisers. As long as automated selections are not fully transparent and are unable to combine all types of financing up front, financial advisers will be guided by habit or by availability, confirmation and affect heuristics, rather than looking for new financing solutions and combinations.
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Paper for the WION - Werkgemeenschap Inkoop Onderzoek Nederland - 2015, 3rd version.Purchasing within Small and Medium-sized Enterprises (SMEs) is important for the overall SME firm performance. However, purchasing within SMEs is not the same as purchasing within larger organisations and there is limited conclusive research on how to improve the purchasing performance of SMEs. This article describes research done by four bachelor students on the purchasing function within four Dutch manufacturing SMEs.
Het lopen van een marathon wordt steeds populairder. Naast de vele positieve gezondheidseffecten van duurinspanning, kan duurinspanning ook gepaard gaan met maagdarmklachten. Zo’n 30-90% van de hardlopers heeft last van maagdarmklachten tijdens of in de uren na het hardlopen. Het ontstaan van maagdarmklachten heeft waarschijnlijk te maken met de herverdeling van het bloedvolume, resulterend in minder bloedtoevoer naar het spijsverteringskanaal en een minder goed functionerende darmbarrière. Doordat de darmbarrière minder goed functioneert kunnen er ongewenste stoffen (endotoxinen) de bloedbaan intreden en voor ontstekingsreacties zorgen. De vele micro-organismen in onze darm, gezamenlijk onze darmmicrobiota genoemd, zijn van invloed op de voedselvertering, maar ook op het functioneren van de cellen die de darmwand bekleden en de verbindingen tussen deze cellen. Mogelijk hebben hardlopers met maagdarmklachten tijdens duurinspanning te maken met een afwijkende samenstelling van de darmmicrobiota en/of metabolieten ten opzichte van hardlopers zonder klachten, waardoor de darmbarrière minder goed functioneert en er problemen kunnen optreden. Vandaar dat het voornaamste doel van ons onderzoeksproject is om te onderzoeken of er een relatie bestaat tussen de samenstelling van de darmmicrobiota en/of metabolieten en het ontstaan van maagdarmklachten tijdens duurinspanning. De onderzoeksvragen die zullen worden bestudeerd zijn: 1) Verschilt de samenstelling van de darmmicrobiota en/of metabolieten van hardlopers die wel en niet last krijgen van maagdarmklachten tijdens het lopen van een marathon? En zo ja, hoe? 2) Kan de samenstelling van de darmmicrobiota en/of metabolieten van getrainde sporters die maagdarmklachten ervaren tijdens duurinspanning positief beïnvloed worden door probiotica-suppletie, zodat de kans op en/of intensiteit van maagdarmklachten tijdens duurinspanning wordt verminderd en de sportprestatie verbeterd? Het onderzoeksproject richt zich op de identificatie van sporters die last hebben van maagdarmklachten tijdens duurinspanning. We hopen met de beoogde resultaten bij te kunnen dragen aan op de persoon gerichte preventie van maagdarmklachten door het aanpassen van de darmmicrobiota.
Due to the existing pressure for a more rational use of the water, many public managers and industries have to re-think/adapt their processes towards a more circular approach. Such pressure is even more critical in the Rio Doce region, Minas Gerais, due to the large environmental accident occurred in 2015. Cenibra (pulp mill) is an example of such industries due to the fact that it is situated in the river basin and that it has a water demanding process. The current proposal is meant as an academic and engineering study to propose possible solutions to decrease the total water consumption of the mill and, thus, decrease the total stress on the Rio Doce basin. The work will be divided in three working packages, namely: (i) evaluation (modelling) of the mill process and water balance (ii) application and operation of a pilot scale wastewater treatment plant (iii) analysis of the impacts caused by the improvement of the process. The second work package will also be conducted (in parallel) with a lab scale setup in The Netherlands to allow fast adjustments and broaden evaluation of the setup/process performance. The actions will focus on reducing the mill total water consumption in 20%.
In the last decade, the automotive industry has seen significant advancements in technology (Advanced Driver Assistance Systems (ADAS) and autonomous vehicles) that presents the opportunity to improve traffic safety, efficiency, and comfort. However, the lack of drivers’ knowledge (such as risks, benefits, capabilities, limitations, and components) and confusion (i.e., multiple systems that have similar but not identical functions with different names) concerning the vehicle technology still prevails and thus, limiting the safety potential. The usual sources (such as the owner’s manual, instructions from a sales representative, online forums, and post-purchase training) do not provide adequate and sustainable knowledge to drivers concerning ADAS. Additionally, existing driving training and examinations focus mainly on unassisted driving and are practically unchanged for 30 years. Therefore, where and how drivers should obtain the necessary skills and knowledge for safely and effectively using ADAS? The proposed KIEM project AMIGO aims to create a training framework for learner drivers by combining classroom, online/virtual, and on-the-road training modules for imparting adequate knowledge and skills (such as risk assessment, handling in safety-critical and take-over transitions, and self-evaluation). AMIGO will also develop an assessment procedure to evaluate the impact of ADAS training on drivers’ skills and knowledge by defining key performance indicators (KPIs) using in-vehicle data, eye-tracking data, and subjective measures. For practical reasons, AMIGO will focus on either lane-keeping assistance (LKA) or adaptive cruise control (ACC) for framework development and testing, depending on the system availability. The insights obtained from this project will serve as a foundation for a subsequent research project, which will expand the AMIGO framework to other ADAS systems (e.g., mandatory ADAS systems in new cars from 2020 onwards) and specific driver target groups, such as the elderly and novice.
