This study aimed to evaluate outcomes and support use in 12- to 25-year-old visitors of the @ease mental health walk-in centres, a Dutch initiative offering free counselling by trained and supervised peers.
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This study assessed the effect of visitors' personality and emotional response on finding positive meaning in life and the intention to spread positive word of mouth. The sample (n = 260) consists of visitors to Sachsenhausen Memorial and Museum near Berlin. Findings indicate that the emotion of interest positively contributes to finding positive meaning in life and positive word of mouth. The effects of personality are marginal. Personality explains little of the variance in positive meaning and positive word of mouth. Emotional response accounts for 25% of the variance in finding positive meaning in life-in terms of finding personal benefit from the visit, controlled for personality. Despite the dominant negative emotional response, tourists find positive meaning in their visit. These findings correspond with those observed in studies on personal trauma and loss. Positive meaning could potentially contribute to adjustment processes to cope with what occurred. Future research should include address longer term effects on postvisit behavior.
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Leisure constraints affecting participation can be divided into intrapersonal, interpersonal, and structural constraints. Only a few studies in the event industry have investigated the role of leisure constraints. These studies show different effects of leisure constraints on participation. The purpose of this article is to examine the influence of leisure constraints on revisit intention regarding music festivals. This study is of quantitative nature and utilizes survey research. A sample of 1,063 respondents was used within the analyses, measuring the influence of perceived constraints on revisit intention. The results show that intrapersonal constraints (a lack of importance and interest) and structural constraints (travel time, a lack of time, costs, and a lack of satisfaction with the festival area) significantly influence revisit intention. In line with results from other leisure industries, intrapersonal constraints show the strongest effects. Interpersonal constraints do not affect revisit intentions. Music festivals should ideally maintain a high level of engagement with the visitors throughout the year to ensure continuous involvement.
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"Few studies have focused on the case of Chernobyl as a dark tourism site.The conceptualization of dark tourism still needs to be broadened and is nowadaysshifting towards a focus on the experience rather than the sites. This chapter investi-gates the emotions elicited by the Chernobyl tourist experience by studying Chernobylvisitors’ internet publications (blogs). Data were collected from popular travel blogsites, which include online posts about Chernobyl and its visitors’ emotions. Five emo-tions were deduced from the blogs, including surprise/amazement, awe, fear/appre-hension, interest/anticipation, and disgust. Additionally, this chapter also shows thatboth tangible and intangible attributes of the experience could trigger these emotions.The study offers implications for enhancing tourists’ experience at Chernobyl whichcould be adopted for other dark destinations"
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At the 75th anniversary of the end of the Second World War, questions arise if contemporary audiences still find historical accounts relevant. Fundamental to understanding the relevance of stories from the war is assessing their emotional impact on leisure participants from various social groups. We used the social identity theory framework to assess differences in emotional reactions of Dutch and German visitors to stories of the Second World War presented at a Dutch museum exhibit. Emotional reactions were measured using physiological signals of heart rate and heart rate variability as well as self-report. Emotions experienced were mixed and often, but not always, different between Dutch and German participants. Patterns in the physiological and self-report data differed. Many of the significant differences were generally consistent with a collective guilt account of German social identity, but the findings as a whole were more complex than could be predicted by existing social identity accounts. Specifically, participants did not simply categorize themselves with either national or human identities of characters based on what their respective stories emphasized. We conclude that stories of the Second World War are still relevant, but touch on audiences’ nationalities in a complex way, beyond simple historical categories.
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The understanding of visitor images is an important subject for tourism destination marketers. Although an increasing number of empirical studies explore images of several tourism destinations worldwide, limited research has been focussed on the tourism destination image of conflict areas. This study examines the image of Bethlehem by analysing Bethlehem's visitors' online publishing. Data was collected from popular travel blog sites, which include online posts about Bethlehem and its visitors' beliefs and evaluations. The results revealed that destination specific attributes in addition to primary image attributes are essential to understand the visitors' image of a conflict area. This study suggests that destination marketers of conflict areas should first accept their unique destination attributes, which do not change rapidly. The visitors' perceptions of Bethlehem and its people are based on more functional and psychological attributes than on holistic impressions. Destination marketers of conflict areas should craft a unique branding strategy that fits their destination best.
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This study examined the motivations to visit concentration camp memorial sites in the Netherlands. Nine hundred and seventy-five Dutch respondents participated in a panel survey. The data were analysed by means of an exploratory factor analysis, to yield underlying motivational factors. The findings revealed that potential visitors were motivated to visit Holocaust concentration camp memorial sites for “memory”, “gaining knowledge and awareness”, and “exclusivity”. We generalize the motivations from Dutch concentration camp memorial sites to a universal level and discuss the future stages to achieve a universally valid motivation scale for visits to concentration camp memorial sites.
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Globally, coastal areas can be seen as the most popular tourist-recreational destinations. Consequently, these destinations generate major visitor flows. Furthermore, they are interpreted differently by every visitor, for example depending on lifestyles and age. These two problems, or maybe chances, are the central focus in this article. More specifically, this conceptual paper examines what the typical coastal experience consists of and in which ways the producers of the tourist-recreational coastal product can anticipate this. After explaining the principles of visitor management, as defined by Ennen, a theoretical framework is presented that tries to capture the total coastal experience. Then, two existing coastal areas are projected onto this framework. Finally, some conclusions are drawn.
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Purpose: The purpose of this paper is to examine the motives and emotions of Western tourists visiting Tuol Sleng Genocide Prison Museum in Phnom Penh, Cambodia and further contribute to a deeper understanding of the dark tourism consumption. Design/methodology/approach: Data were collected from popular travel blog sites. This study employs various qualitative and quantitative methods, such as netnography, semantic network analysis and critical content analysis in order to gain a deeper insight into the visitors’ emotions and motivations. Findings: This study reveals that people visit Tuol Sleng Genocide Museum mainly for “remembrance”, “worth visiting”, “learning and understanding”, “paying respect” and a “must visit” attraction. Emotions revealed in this study were “shocking“, “sadness“, “horror” and “depressive”. Research limitations/implications: This paper is limited to the analyses of travel blogs sites. Further research could include interviews with Western visitors, and professionals managing the site. Originality/value: To the best of the knowledge, this is the first study to examine the emotions of visitors in Tuol Sleng Genocide Museum.
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This research concerning the experience and future of zoos was carried out from 2011-2012 and takes regional ideas concerning Zoo Emmen as well as global visions into account. The research focuses partly on Zoo Emmen, its present attractions and visitors while also comparing and contrasting visions on the future in relationship to other international zoos in the world. In this way, remarkable experiences and ideas will be identified and in the light of them, it can serve as inspiration for stakeholders of zoos at large. The main research subject is a look at the future zoos in view of: The Zoo Experience – an international experience benchmark; The Zoo of the Future – a Scenario Planning approach towards the future; The virtual zoo - zoo’s in the internet domain.
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