Online knowledge-sharing platforms could potentially contribute to an accelerated climate adaptation by promoting more green and blue spaces in urban areas. The implementation of small-scale nature-based solutions (NBS) such as bio(swales), green roofs, and green walls requires the involvement and enthusiasm of multiple stakeholders. This paper discusses how online citizen science platforms can stimulate stakeholder engagement and promote NBS, which is illustrated with the case of ClimateScan. Three main concerns related to online platforms are addressed: the period of relevance of the platform, the lack of knowledge about the inclusiveness and characteristics of the contributors, and the ability of sustaining a well-functioning community with limited resources. ClimateScan has adopted a “bottom–up” approach in which users have much freedom to create and update content. Within six years, this has resulted in an illustrated map with over 5000 NBS projects around the globe and an average of more than 100 visitors a day. However, points of concern are identified regarding the data quality and the aspect of community-building. Although the numbers of users are rising, only a few users have remained involved. Learning from these remaining top users and their motivations, we draw general lessons and make suggestions for stimulating long-term engagement on online knowledge-sharing platforms
Background: Recent transitions in long-term care in the Netherlands have major consequences for community- dwelling older adults. A new paradigm expects them to manage and arrange their own care and support as much as possible. Technology can support this shift. A study has been conducted to explore the needs of community- dwelling frail older adults with regard to an online platform. An existing platform was subsequently modified, based upon these needs, resulting in an online community care platform (OCC-platform) comprising of care, health, and communication functions. The purpose of this platform was to support frail older adults in their independence and functioning, by stimulating self-care and providing reliable information, products and services. Methods: The study used a User-Centred Design. The development processes involved the following steps: Step 1) Identification of the User Requirements. To assess the user requirements, direct observations (N = 3) and interviews (N = 14) were performed. Step 2) Modification of an Existing Online Platform. Based upon Step 1, available online platforms were explored to determine whether an existing useful product was available. Two companies collaborated in modifying such a platform; Step 3) Testing the Modified Platform. A total of 73 older adults were invited to test a prototype of the OCC-platform during 6 months, which comprised of two phases: (1) a training phase; and (2) a testing phase. Results: An iterative process of modifications resulted in an interactive software concept on a Standard PC, containing 11 Functions. The Functions of ‘contacts’, ‘services’ and ‘messaging’, were by far, the most frequently used. The use was at its highest during the first 2 weeks of the testing and then its use steadily declined. The vast majority of the subjects (94%) were positive about the usability of the platform. Only a minority of the subjects (27%) indicated that the platform had added value for them. Conclusion: The overall prospect was that an OCC-platform can contribute to the social participation and the self-management competencies of frail older adults, together with their social cohesion in the community. In order to validate these prospects, further research is needed on the characteristics and the impact of online platforms.
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Social media and sharing economy platforms do not only disrupt industries. They also bypass democratic institutions. That’s not without risk, because the dominant Silicon Valley based online platforms are designed to create shareholder value, not to strengthen society or democracy. Which is unfortunate, because online platforms – if designed to that purpose – can be uniquely power full tools for organising our networked society.In Amsterdam over 90 neighbourhood networks use online platforms for self organisation. This development accelerated from 2010 on. The networks aim at strengthening social ties and local initiatives and are increasingly involved in some way of democratic innovation. This study is a deep dive into this urban bottom-up-movement. It puts the phenomena of online neighbourhood platforms in a broader societal and economical context. It points at the importance of user owned platforms and data. And it draws conclusions on how society and specifically municipal management can bring this movement to a next level. Ultimately with the potential of growing into an alternative for the Silicon Valley owned online platform ecosystem.
Chronische gewrichtsaandoeningen zijn veelvoorkomende aandoeningen waarmee patiënten bij de fysiotherapeut of oefentherapeut komen. Aandoeningen zoals artrose en reuma veroorzaken problemen in het dagelijks functioneren vanwege pijn en verminderde mobiliteit. Genezing is vaak niet mogelijk, maar het bevorderen van zelfmanagement kan verergering voorkomen. Oefentherapeuten en fysiotherapeuten spelen een centrale rol in het ondersteunen van zelfmanagement bij patiënten met gewrichtsaandoeningen. De inzet van online toepassingen, waaronder mobiele applicaties, en online platforms, die gericht zijn op het bevorderen van zelfmanagement (in dit voorstel gedefinieerd als Behavioral Intervention Technologies: BITs) kunnen patiënten met chronische gewrichtsaandoeningen ondersteunen. Echter, voor veel professionals is het onduidelijk hoe BITs kunnen worden ingezet om zelfmanagement te vergroten en hoe dit gecombineerd kan worden met fysieke begeleiding. Daarom onderzoeken we in dit tweejarige project de manier waarop oefen- en fysiotherapeuten coaching op zelfmanagement via BITs kunnen vormgeven. In werkpakket 1 brengen we met een review, observaties en een concept mapping in kaart welke elementen en randvoorwaarden van BITs belangrijk zijn voor het bevorderen van zelfmanagement. Zodra we inzicht hebben in deze elementen en randvoorwaarden wordt in co-creatie met stakeholders toegewerkt naar beroepsrollen en beroepscompetenties die voorwaardelijk zijn voor het gebruik van BITs. Met de input van deze onderzoeksactiviteiten ontwikkelen we samen met de doelgroep de AmSOS methodiek die professionals helpt bij het gebruik van BITs om zelfmanagement te bevorderen bij patiënten met chronische gewrichtsaandoeningen (WP2). Om te bepalen in hoeverre de methodiek bruikbaar is in de praktijk wordt in WP3 een haalbaarheidsstudie opgezet waarbij 25 eerstelijnsfysio- en/of oefentherapiepraktijken de AmSOS methodiek gaan gebruiken in de behandeling van patiënten met chronische gewrichtsaandoeningen. Omdat gewrichtsaandoeningen een substantieel onderdeel zijn van de curricula, maar tegelijkertijd weinig aandacht wordt besteed aan technologie en zelfmanagement, ontwikkelen we in WP4 een onderwijsmodule voor scholing van studenten en praktiserende oefen- en fysiotherapeuten.
Voor MKB-winkeliers is het de afgelopen jaren steeds lastiger geworden om goed personeel te vinden. De kwaliteit van de dienstverlening in de winkel komt hierdoor onder druk te staan wat ten koste gaat van klanttevredenheid en omzetten. Om het tij te keren willen MKB-winkeliers meer kennis opdoen over de mogelijkheden die sociale robots hen bieden om klanten te bedienen. Uit de vraagarticulatie is gebleken dat de MKB-winkeliers het meeste verwachten van de mogelijkheden om met sociale robots klanten te ontvangen, hen de weg te wijzen, promoties te tonen, productinformatie te verstrekken, en advies te geven. In dit project onderzoeken wij de toegevoegde waarde van sociale robots die deze dienstverlenende taken uitvoeren in tien winkels in Nederland. De centrale onderzoeksvraag van dit project luidt: “Hoe en in welke mate leidt de inzet van sociale robots voor diverse dienstverlenende taken in de winkel (ontvangen van klanten, wijzen van de weg, promoten van aanbiedingen, verstrekken van productinformatie, het geven van advies) tot tevredenheid van klant en personeel, en zorgt het voor toegevoegde waarde voor de winkelier?” Om deze vraag te kunnen beantwoorden zijn vijf deelvragen geformuleerd, die aan de hand van drie samenhangende werkpakketten samen met consortiumpartners via praktijkgericht onderzoek zullen worden beantwoord. De kern van het consortium bestaat uit de Hogeschool van Amsterdam, de Vrije Universiteit Amsterdam, TMO Fashion Business School, tien winkeliers, en een robotprovider. De nieuwe kennis die met dit project wordt gegenereerd over de mogelijkheden van sociale robots voor de dienstverlening in winkels (en daarmee hun voortbestaan), is van grote waarde voor MKB-winkeliers in heel Nederland. De resultaten van het onderzoek worden daarom in een vierde werkpakket breed gedeeld via de brancheorganisaties INretail, Het Vakcentrum en Techniek Nederland, een websitepagina op Retail Insiders, een YouTube kanaal, een boekje, en blogartikelen voor winkeliers op toonaangevende online platforms.
Fashion has become inextricably linked with digital culture. Digital media have opened up new spaces of fashion consumption that are unprecedented in their levels of ubiquity, immersion, fluidity, and interactivity. The virtual realm continuously needs us to design and communicate our identity online. Unfortunately, the current landscape of digitised fashion practices seems to lack the type of self-governing attitude and urgency that is needed to move beyond commercially mandated platforms and systems that effectively diminish our digital agency. As transformative power seems to be the promise of the virtual, there is an inherent need to critically assess how digital representation of fashion manifests online, especially when these representations become key mediators within our collective and individual public construction of self. A number of collectives and practitioners that actively shape a counter movement, organized bottom up rather than through capital, are questioning this interdependence, applying inverted thinking and experimenting with alternative modes of engagement. Starting from the research question ‘How can critical fashion practitioners introduce and amplify digital agency within fashion’s virtual landscape through new strategies of aesthetic engagement?’, this project investigates the implications of fashion’s increasing shift towards the virtual realm and the ramifications created for digital agency. It centers on how identity is understood in the digital era, whether subjects have full agency while expected to construct multiple selves, and how online environments that enact as playgrounds for our identities might attribute to a distorted sense of self. By using the field of critical fashion as its site, and the rapidly expanding frontier of digital counter practices as a lens, the aim of this project is to contribute to larger changes within an increasingly global and digital society, such as new modes of consumerism, capital and cultural value.
