Sport, en bij uitbreiding beweging, is in de afgelopen decennia opgeschoven van een maatschappelijk randverschijnsel naar het centrum van de samenleving: sport en beweging zijn alledaags geworden. Deze ontwikkeling heeft voor heel wat veranderingen in het sport- en bewegingslandschap gezorgd. Zo is er niet enkel een grote verscheidenheid aan sport- en bewegingsactiviteiten, maar ook een variatie aan aanbieders van deze activiteiten. In dit boek staat het strategisch, tactisch en operationeel management van organisaties die sport en beweging aanbieden centraal. Het betreft organisaties uit zowel de non-profit, de publieke als de commerciële sector. In het boek wordt onder meer uitvoerig aandacht besteed aan de balans die sport- en bewegingsorganisaties dienen te vinden tussen hun externe omgeving en de eigen interne werking. Daarnaast wordt ingegaan op aspecten zoals het human resources management in sport- en bewegingsorganisaties, het opzetten van samenwerkingsverbanden, het effectief en efficiënt managen van organisaties, etc. Het boek verschaft kennis en inzichten in deze en andere aspecten van sport- en bewegingsmanagement, maar reikt daarnaast ook de nodige tools en modellen aan die toelaten om deze inzichten te vertalen en toe te passen in de dagelijkse praktijk. De regels van het spel: management van sport en beweging is voornamelijk geschreven voor studenten, beleidsmakers en professionals die actief zijn en/of interesse hebben in het managen van sport- en bewegingsorganisaties. Het schrijven van dit boek wordt geleid door twee centrale vragen: (i) welke kennis over (organisatie)management is cruciaal voor mensen die actief (zullen) zijn in de sport- en bewegingssector, en (ii) hoe kan maximaal de vertaalslag gemaakt worden naar het managen van organisaties in het domein sport en beweging.
DOCUMENT
Sport, en bij uitbreiding bewegen, is in de afgelopen decennia opgeschoven van een maatschappelijk randverschijnsel naar het centrum van de samenleving: sport en bewegen zijn alledaags geworden. Deze ontwikkeling heeft voor heel wat veranderingen in het sport- en beweeglandschap gezorgd. Zo is er niet enkel een grote verscheidenheid aan sport- en beweegactiviteiten, maar ook een variatie aan aanbieders van deze activiteiten. In dit boek staat het strategisch, tactisch en operationeel management van organisaties die sport en bewegen aanbieden in Nederland en Vlaanderen centraal. Het betreft hier organisaties uit zowel de non-profit, de publieke als de commerciële sector. In het boek wordt onder meer uitvoerig aandacht besteed aan de balans die sport- en beweegorganisaties dienen te vinden tussen hun extreme omgeving en de eigen interne werking. Daarnaast wordt ingegaan op aspecten zoals het human resources management in sport- en beweegorganisaties, het managen van sportaccommodaties, -evenementen en -projecten, het opzetten van samenwerkingsverbanden, het effectief en efficiënt managen van organisaties, etc. Het boek verschaft kennis en inzichten in deze en andere aspecten van het management, maar reikt daarnaast ook de nodige tools en modellen aan die toelaten om deze inzichten te vertalen en toe te passen in de dagelijkse praktijk. Sport- en beweegmanagement in de Lage Landen is voornamelijk geschreven voor studenten, beleidsmakers en professionals die actief zijn en/of interesse hebben in het managen van sport- en beweegorganisaties. Het schrijven van dit boek wordt geleid door twee centrale vragen: (i) welke kennis over (organisatie)management is cruciaal voor mensen die actief (zullen) zijn in de sport- en beweegsector, en (ii) hoe kan maximaal de vertaalslag gemaakt worden naar het managen van organisaties in het domein sport en bewegen.
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Little is known about innovation in the non-profit sport sector. The current research addresses this gap by questioning whether and to what extent sport federations innovate. It aims to identify types of innovation implemented by sport federations and their attitude and preferences towards innovation. An online questionnaire was administered to a sample of key representatives (i.e. Chair, Secretary General or Directors) of regional sport federations in Belgium (n = 101; 70% response rate). Directed content analysis of the service innovations described by respondents reveals ten different types of sport and non-sport service innovations. Results suggest that membership size and categories of sport influence preferences in knowledge creation/appropriation, and ultimately the type of innovation developed. This paper also suggests that sport federations are driven by demands by members in meeting their expectations of new services and are not risk averse. On average, the sport federations surveyed have a positive attitude towards newness that favours innovativeness. The current study would help researchers to advance further into the knowledge of service innovation in non-profit organisations. It should act as a foundation for research and practice on specific types of service innovation in sport. Managers should realise the importance of attitude for innovation and use the suggested typology to provide new services in different categories and meet members’ expectations.
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The focus of this project is on improving the resilience of hospitality Small and Medium Enterprises (SMEs) by enabling them to take advantage of digitalization tools and data analytics in particular. Hospitality SMEs play an important role in their local community but are vulnerable to shifts in demand. Due to a lack of resources (time, finance, and sometimes knowledge), they do not have sufficient access to data analytics tools that are typically available to larger organizations. The purpose of this project is therefore to develop a prototype infrastructure or ecosystem showcasing how Dutch hospitality SMEs can develop their data analytic capability in such a way that they increase their resilience to shifts in demand. The one year exploration period will be used to assess the feasibility of such an infrastructure and will address technological aspects (e.g. kind of technological platform), process aspects (e.g. prerequisites for collaboration such as confidentiality and safety of data), knowledge aspects (e.g. what knowledge of data analytics do SMEs need and through what medium), and organizational aspects (what kind of cooperation form is necessary and how should it be financed).Societal issueIn the Netherlands, hospitality SMEs such as hotels play an important role in local communities, providing employment opportunities, supporting financially or otherwise local social activities and sports teams (Panteia, 2023). Nevertheless, due to their high fixed cost / low variable business model, hospitality SMEs are vulnerable to shifts in consumer demand (Kokkinou, Mitas, et al., 2023; Koninklijke Horeca Nederland, 2023). This risk could be partially mitigated by using data analytics, to gain visibility over demand, and make data-driven decisions regarding allocation of marketing resources, pricing, procurement, etc…. However, this requires investments in technology, processes, and training that are oftentimes (financially) inaccessible to these small SMEs.Benefit for societyThe proposed study touches upon several key enabling technologies First, key enabling technology participation and co-creation lies at the center of this proposal. The premise is that regional hospitality SMEs can achieve more by combining their knowledge and resources. The proposed project therefore aims to give diverse stakeholders the means and opportunity to collaborate, learn from each other, and work together on a prototype collaboration. The proposed study thereby also contributes to developing knowledge with and for entrepreneurs and to digitalization of the tourism and hospitality sector.Collaborative partnersHZ University of Applied Sciences, Hotel Hulst, Hotel/Restaurant de Belgische Loodsensociëteit, Hotel Zilt, DM Hotels, Hotel Charley's, Juyo Analytics, Impuls Zeeland.
Client: Foundation Innovation Alliance (SIA - Stichting Innovatie Alliantie) with funding from the ministry of Education, Culture and Science (OCW) Funder: RAAK (Regional Attention and Action for Knowledge circulation) The RAAK scheme is managed by the Foundation Innovation Alliance (SIA - Stichting Innovatie Alliantie) with funding from the ministry of Education, Culture and Science (OCW). Early 2013 the Centre for Sustainable Tourism and Transport started work on the RAAK-MKB project ‘Carbon management for tour operators’ (CARMATOP). Besides NHTV, eleven Dutch SME tour operators, ANVR, HZ University of Applied Sciences, Climate Neutral Group and ECEAT initially joined this 2-year project. The consortium was later extended with IT-partner iBuildings and five more tour operators. The project goal of CARMATOP was to develop and test new knowledge about the measurement of tour package carbon footprints and translate this into a simple application which allows tour operators to integrate carbon management into their daily operations. By doing this Dutch tour operators are international frontrunners.Why address the carbon footprint of tour packages?Global tourism contribution to man-made CO2 emissions is around 5%, and all scenarios point towards rapid growth of tourism emissions, whereas a reverse development is required in order to prevent climate change exceeding ‘acceptable’ boundaries. Tour packages have a high long-haul and aviation content, and the increase of this type of travel is a major factor in tourism emission growth. Dutch tour operators recognise their responsibility, and feel the need to engage in carbon management.What is Carbon management?Carbon management is the strategic management of emissions in one’s business. This is becoming more important for businesses, also in tourism, because of several economical, societal and political developments. For tour operators some of the most important factors asking for action are increasing energy costs, international aviation policy, pressure from society to become greener, increasing demand for green trips, and the wish to obtain a green image and become a frontrunner among consumers and colleagues in doing so.NetworkProject management was in the hands of the Centre for Sustainable Tourism and Transport (CSTT) of NHTV Breda University of Applied Sciences. CSTT has 10 years’ experience in measuring tourism emissions and developing strategies to mitigate emissions, and enjoys an international reputation in this field. The ICT Associate Professorship of HZ University of Applied Sciences has longstanding expertise in linking varying databases of different organisations. Its key role in CARMATOP was to create the semantic wiki for the carbon calculator, which links touroperator input with all necessary databases on carbon emissions. Web developer ibuildings created the Graphical User Interface; the front end of the semantic wiki. ANVR, the Dutch Association of Travel Agents and Tour operators, represents 180 tour operators and 1500 retail agencies in the Netherlands, and requires all its members to meet a minimum of sustainable practices through a number of criteria. ANVR’s role was in dissemination, networking and ensuring CARMATOP products will last. Climate Neutral Group’s experience with sustainable entrepreneurship and knowledge about carbon footprint (mitigation), and ECEAT’s broad sustainable tourism network, provided further essential inputs for CARMATOP. Finally, most of the eleven tour operators are sustainable tourism frontrunners in the Netherlands, and are the driving forces behind this project.
PBL is the initiator of the Work Programme Monitoring and Management Circular Economy 2019-2023, a collaboration between CBS, CML, CPB, RIVM, TNO, UU. Holidays and mobility are part of the consumption domains that PBL researches, and this project aims to calculate the environmental gains per person per year of the various circular behavioural options for both holiday behaviour and daily mobility. For both behaviours, a range of typical (default) trips are defined and for each several circular option explored for CO2 emissions, Global warming potential and land use. The holiday part is supplied by the Centre for Sustainability, Tourism and Transport (CSTT) of the BUas Academy of Tourism (AfT). The mobility part is carried out by the Urban Intelligence professorship of the Academy for Built Environment and Logistics (ABEL).The research question is “what is the environmental impact of various circular (behavioural) options around 1) holidays and 2) passenger mobility?” The consumer perspective is demarcated as follows:For holidays, transportation and accommodation are included, but not food, attractions visited and holiday activitiesFor mobility, it concerns only the circular options of passenger transport and private means of transport (i.e. freight transport, business travel and commuting are excluded). Not only some typical trips will be evaluated, but also the possession of a car and its alternatives.For the calculations, we make use of public databases, our own models and the EAP (Environmental Analysis Program) model developed by the University of Groningen. BUAs projectmembers: Centre for Sustainability, Tourism and Transport (AT), Urban Intelligence (ABEL).
Centre of Expertise, part of Hanze
Lectorate, part of NHL Stenden Hogeschool
